Privacy Policy

At WELCOME HOTELS we take the protection of your privacy and the safeguarding your personally identifiable information very seriously. The following explains how WELCOME HOTELS deals with such personal data.

Personal data
Any use of personal data is governed by the Data Protection Act. “Personal data” means data which relate to an individual who can be identified from these data and which provide information concerning the individual’s behaviour or attributes. This also includes your name, address, postal address and telephone number as well as details of your reservations and stays, particular wishes or interests and data concerning use of our online-product as long as these data can be directly or indirectly attributed to you.

Storing and processing of personal data
Any personal data you may give us is strictly for use of the hotel chain only. We need your name, address and correspondence data in order to be able to process your reservation. These data are stored by the hotel concerned as well as by WELCOME HOTELS GmbH and are used primarily for us to process your reservation. Within the framework of the regulations governing the use of data the individual hotels and WELCOME HOTELS GmbH may use these data to communicate further information concerning products offered by WELCOME HOTELS, their associated companies and partners. In so doing we strive to only communicate information we believe is of interest to you. Your personal information is not disclosed to a third party.

Online products
Data collected via the WELCOME HOTELS GmbH website will comprise only data freely and voluntarily provided by you or for which you have given your specific consent. These data will only be put to the declared use. When you visit our website our web server stores your Internet service providers’ IP-address, the pages you visited and the date and duration of your visit. These data are used solely for statistical purposes. These data, neither in full nor in part are not disclosed to a third party. The data are used to detect people’s preferences and to help us present the best possible website. A personalized evaluation can not be affected as the IP address does not provide access to any personal data.

Your rights
The Data Protection Act gives you rights concerning information, amendments, deletion and the right of objection to your personal data being used for marketing purposes. Should you wish to make use of this right please contact us at: info@welcome-hotels.com. Please enter "Data protection – no advertising" in the subject box. Due to the Data Protection Act we are unable to discuss your personal data stored in our database over the phone.

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Privacy Policy

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